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Welcome to Web3 Diagnostics LLC ("Web3 Diagnostics," "we," "us," or "our"). We are dedicated to protecting your privacy as you interact with our ecommerce lab ordering platform (the "Platform") and related services (collectively, the "Service"). This Privacy Policy outlines how we collect, use, and safeguard your information when you access our Service through our website or associated applications.
By creating an account, logging in, or using our Service in any way, you confirm your acceptance of this Privacy Policy. We may update this policy periodically to reflect changes in our practices, legal requirements, or the functionalities of our Service. Any updates will be communicated through our website, with the "Last Updated" date adjusted accordingly. For significant changes, additional notifications or consent requests may be provided.
If you are accessing or using the Service on behalf of another individual, you confirm that you have the necessary authority to act on their behalf, and that they are aware of and agree to the practices described in this Privacy Policy.
The Web3 Diagnostics platform is designed for use by individuals who are at least eighteen (18) years of age or the age of majority in their respective jurisdiction. Individuals aged thirteen (13) to eighteen (18) may use the Service only with the consent and supervision of a parent or legal guardian, and solely for specific purposes where permitted by applicable law.
Our Service is not intended for children under thirteen (13) years of age. If we become aware that we have inadvertently collected personal information from a child under this age, we will take appropriate steps to delete such information from our records.
If you are under the age of sixteen (16), you or your parent or legal guardian may request the removal of any content or information you have provided that is displayed on our Platform. To make such a request, please contact us at:
By Mail: Web3 Diagnostics LLC, Attn: Privacy Officer, [Insert Address Here], with the subject line “Removal of Minor Information.” We recommend using U.S. Certified Mail, Return Receipt Requested for confirmation.
By Email: admin@Web3Diagnostics.com with the subject line “Removal of Minor Information.”
In your request, please include:
A clear description of the content or information to be removed.
The specific location (e.g., URL) of the content or information on the Platform.
Your name, mailing address, email address, and your preferred method of communication (mail or email).
Please note, Web3 Diagnostics may not be able to remove content in certain situations, such as when the information is required to be retained under applicable law, is part of an electronic medical record maintained by your healthcare provider, or has been anonymized.
This policy outlines our practices concerning the collection and removal of personal information from minors and does not imply that Web3 Diagnostics is subject to the Children’s Online Privacy Protection Act (COPPA) or similar laws unless otherwise required by applicable regulations.
When you create an account with Web3 Diagnostics, you establish a direct relationship with us, enabling you to access and utilize various features of our platform and services. As part of this relationship, you provide us with certain personal information, such as your name, email address, shipping address, and phone number. This information is essential for managing your account and facilitating transactions, but it is not considered "Protected Health Information" (PHI) or "medical information" under applicable laws.
However, when using specific services provided through our platform, you may submit health-related information that could be subject to protection under laws such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA) or similar state laws. While Web3 Diagnostics is not classified as a "covered entity" under HIPAA, some of the labs or medical providers we partner with may be "covered entities" or "business associates" under HIPAA. In some cases, Web3 Diagnostics may act as a "business associate" to these entities, which means we could be subject to specific HIPAA provisions regarding the handling of PHI.
It’s important to understand that HIPAA does not apply simply because health information is involved. Therefore, your transactions or communications with Web3 Diagnostics, the labs, or medical providers may not always fall under HIPAA regulations. However, when Web3 Diagnostics is considered a "business associate," we adhere to relevant HIPAA guidelines and any state-specific regulations regarding the use and disclosure of PHI.
In addition, any health or medical information you provide that is subject to additional protections under applicable state laws (collectively with PHI, "Protected Information") will be used and disclosed strictly in accordance with those laws. Any information that does not meet the legal criteria for Protected Information may be used or disclosed as permitted under this Privacy Policy.
Protected Information does not include data that has been de-identified in accordance with applicable laws. De-identified data means that personal identifiers have been removed, making it impossible to trace the information back to you.
The medical providers and labs that work with Web3 Diagnostics may have their own Notices of Privacy Practices, which outline how they use and disclose Protected Information. By using our platform, you acknowledge that you have received and reviewed these Notices of Privacy Practices.
It’s important to note that any information you submit to Web3 Diagnostics that is not exclusively used for medical diagnosis, treatment, or lab services does not qualify as Protected Information under this policy. This includes information provided during account registration, such as your name, date of birth, username, email address, and phone number.
The personal information we collect varies based on how you interact with Web3 Diagnostics, the services you use, and the choices you make while using our platform.
We collect information about you from several sources and through various methods, including information you provide directly, data collected automatically, information obtained from third-party sources, and data generated from other data.
We collect personal information that you provide to us, such as:
Name and Contact Information: This includes your name, email address, phone number, and billing and shipping addresses.
Demographic Data: Information such as your gender, date of birth, and postal code.
Social Plugins: Information from third-party websites, networks, platforms, or applications (e.g., Facebook, Twitter, LinkedIn) that you interact with through our Service.
Payment Information: Credit card numbers, financial account details, and other payment-related information that you provide when making transactions through our platform.
Content and Files: Any documents, images, videos, or other files you upload to the Service, as well as emails and other communications you send to us.
In certain cases, we may collect sensitive personal information, including but not limited to:
Government Identification: Such as driver's license numbers, passport numbers, and Social Security numbers.
Account Access Information: Information like usernames, passwords, and security codes used to access your account.
Sensitive Demographic Data: Information related to racial or ethnic origin, if applicable.
Communication Contents: The contents of communications made via our platform.
Biometric Information: Information used for identity verification, such as facial recognition data, where applicable.
Health Data: Information related to your health, including data from your browsing activities on our website, interactions with our app, and any lab orders or health assessments completed through our platform.
Sexuality Information: Information related to your sex life or sexual orientation, if relevant to the services provided.
When you use our services, certain information is collected automatically, including:
Identifiers and Device Information: This includes your IP address, device identifiers (such as MAC addresses), device type, operating system, browser type, and configuration details. Our websites and online services also utilize cookies and similar technologies to store and retrieve device identifiers and other data.
Geolocation Data: Depending on your device settings, we may collect geolocation data when you access our platform.
Usage Data: We log your interactions with our websites, apps, and other connected services. This includes the URLs of the pages you visit, the time spent on each page, access times, and other activity details. In some cases, this usage data may include information about your interactions with health-related pages on our site.
We may create or infer new information based on the data we collect. This can include generating insights about your preferences, behaviors, or characteristics. For example, we might infer your general geographic location (e.g., city or country) based on your IP address.
We may also collect the types of information described above from third-party sources, including:
Third-Party Partners: Applications and services, such as social networks, that you choose to connect with or interact with through our platform.
Co-Branding and Marketing Partners: Partners with whom we offer co-branded services or conduct joint marketing initiatives.
Service Providers: Third-party vendors who collect or provide data on our behalf, such as companies that determine your device’s location based on IP addresses.
Publicly Available Sources: Information from public databases, government records, or other publicly accessible sources.
When prompted to provide personal information, you may decline. Additionally, most web browsers and operating systems offer controls to limit certain types of automatic data collection. However, choosing not to provide necessary information may limit the functionality or availability of certain services or features.
Web3 Diagnostics may also store additional health information on behalf of medical providers or laboratories you access through our platform. This may include medical records, communications with healthcare providers, and lab results.
Web3 Diagnostics utilizes cookies, web beacons, mobile analytics IDs, and similar technologies to operate our website and online services, as well as to collect data that helps us understand how you interact with our platform. This includes collecting usage data, device identifiers, and other information that assists us in improving the user experience.
Cookies are small text files that are placed by a website and stored by your browser on your device. These files contain a string of numbers and letters that may uniquely identify your device, enabling the web server that placed the cookie to recognize your browser over time. Cookies help us remember your preferences and facilitate smooth navigation across our site.
Web Beacons are electronic images embedded within web pages or emails (also known as single-pixel GIFs). When your browser loads a webpage or email containing a web beacon, it connects to the web server hosting the image, often operated by a third party. This connection allows the web server to log information about your device and read any cookies it has previously set. Web beacons are also used in our email communications to track whether you open and engage with the content.
Mobile Analytics and Advertising IDs are unique identifiers generated by mobile operating systems like iOS and Android. Apps, including those provided by Web3 Diagnostics, use these identifiers in a similar manner to cookies. These IDs enable our apps and third-party partners to access and analyze mobile device data, helping us optimize our services and deliver relevant advertising content.
Web3 Diagnostics, along with our analytics and advertising partners, employs cookies, web beacons, mobile IDs, and similar technologies across our website, apps, and online services. These technologies are used to collect personal information, such as the pages you visit, the links you click, and other usage data, device identifiers, and interactions with our services.
This collected data serves several purposes:
Storing Preferences and Settings: Cookies help us remember your preferences, making your experience more personalized and efficient.
Enabling Sign-Ins: These technologies ensure that you can securely log in to your account and access the services you need.
Performance Analysis: We use data to analyze how our website and apps perform, helping us to improve and optimize the user experience.
Tracking Interactions: By tracking your interaction with our site or app, we gain insights into user behavior, which helps us tailor our services to meet your needs.
Interest-Based Advertising: We and our partners use the data to deliver targeted advertisements that align with your interests.
Fraud Prevention: Cookies and related technologies help us detect and combat fraudulent activities to keep our platform secure.
Sharing Data: We and our partners may share the collected data with third parties for the purposes outlined above. For more detailed information, please refer to the "Disclosure of Personal Information" section of this Privacy Policy.
You have several options to manage cookies and similar technologies:
Browser Settings: Most web browsers allow you to delete or block cookies through their settings. However, disabling cookies may affect the functionality of certain features on our website.
Mobile Operating System Controls: Mobile devices offer controls to limit tracking through advertising IDs. You can adjust these settings to manage how apps use your data.
Additional Tools: Other tools and extensions are available to help you control how your data is collected and used across the web.
For more details on managing your personal information, please refer to the "Choice and Control of Personal Information" section below.
At Web3 Diagnostics, we integrate data from various sources to enhance the quality, consistency, and personalization of your experience on our platform.
We may use information about your browsing behavior and other activities on our platform to market and promote Web3 Diagnostics, our services, and the products we offer. This may include analyzing your interactions with health-related content on our site. Depending on your location, certain laws may require us to obtain your consent before using information that is considered sensitive. While we may use information related to your browsing activities for advertising purposes, we do not use Protected Information for marketing.
We may also de-identify your data, meaning we remove personal identifiers to ensure that the information cannot be traced back to you. De-identified data may be used, created, or sold for business purposes as allowed by law. Where the de-identification process is intended to be permanent, we commit to using and maintaining the data only in its de-identified form and will not attempt to re-identify it, except for limited purposes such as testing the effectiveness of the de-identification process.
We may share your personal information with third parties with your consent or as necessary to complete transactions or provide the services you have requested. Below are examples of how and with whom we may share your personal information:
Service Providers: We may share your information with vendors or agents who work on our behalf, such as customer service providers or those responsible for securing our systems and services.
Marketing and Advertising Partners: We may share information with partners to deliver personalized advertising. This could include sharing details like your browsing behavior, which may involve sensitive information such as health data if it’s not classified as Protected Information.
Financial Services and Payment Processing: Payment data and related transaction details may be shared with financial institutions for processing payments, preventing fraud, and conducting related financial services.
Affiliates: We may share information with our subsidiaries, affiliates, or related companies, particularly where shared systems and resources support our business operations.
Labs and Medical Providers: We facilitate the sharing of information between you and the labs or medical providers you interact with through our platform, enabling them to provide the necessary services and collect payment on their behalf.
Corporate Transactions: In the event of a merger, acquisition, bankruptcy, or other corporate changes, your information may be disclosed as part of the business assets involved in such transactions.
Legal and Law Enforcement: We will disclose personal information when required by law or in response to legal processes, such as court orders, subpoenas, or other requests from law enforcement agencies.
Security and Protection: We may disclose personal information if we believe it’s necessary to protect our customers, enforce our agreements, or maintain the security of our systems.
We use the personal information we collect for purposes described in this Privacy Policy or as otherwise disclosed to you, subject to the limitations addressed in the “Protected Information” section above. For example, we use personal information for the following purposes:
Purpose: To provide and deliver our lab ordering services, troubleshoot issues, facilitate navigation, confirm your location, and enhance and personalize your experience.
Categories of Personal Information: Contact details, demographic data, payment details, uploaded content and files, device identifiers, geolocation data, usage data, and inferences. Sensitive Information: Health data, biometric information, government-issued IDs, account access information, and sensitive demographic data.
Purpose: To manage business functions such as billing, payment processing, fraud detection, system security, identity verification, and legal compliance.
Categories of Personal Information: Contact details, demographic data, payment details, uploaded content and files, device identifiers, geolocation data, and usage data. Sensitive Information: Government-issued IDs, biometric information, and health data.
Purpose: To develop, test, and improve our services, features, and offerings, and to analyze user behavior to enhance the platform.
Categories of Personal Information: Contact details, demographic data, payment details, usage data, device identifiers, and geolocation data. Sensitive Information: Health data, biometric information, and inferences.
Purpose: To understand your preferences and tailor the platform experience to your needs and interests.
Categories of Personal Information: Contact details, demographic data, usage data, device identifiers, and inferences. Sensitive Information: Health data and sensitive demographic information.
Purpose: To provide customer service, respond to inquiries, and manage orders for lab services.
Categories of Personal Information: Contact details, demographic data, payment details, usage data, device identifiers, and uploaded content. Sensitive Information: Health data and biometric information.
Purpose: To send you important information regarding Web3 Diagnostics, such as updates, invoices, technical notices, and security alerts. Also, to facilitate communication between you and your healthcare providers.
Categories of Personal Information: Contact details, demographic data, usage data, device identifiers, and communication contents. Sensitive Information: Health data, biometric information, and government-issued IDs.
Purpose: To inform you about new services, promotions, events, and offers related to Web3 Diagnostics and our partners.
Categories of Personal Information: Contact details, demographic data, usage data, and device identifiers. Sensitive Information: Health data and inferences.
Purpose: To promote Web3 Diagnostics and our services through targeted advertising.
Categories of Personal Information: Contact details, usage data, device identifiers, and geolocation data. Sensitive Information: Health data and inferences.
Third-party analytics and advertising companies may collect personal information through our website and apps, including identifiers and device information (such as cookie IDs, device IDs, and IP addresses), geolocation data, usage data, and inferences based on this data. These third-party vendors may combine this data across multiple sites to improve their analytics and services. For example, we use Google Analytics to understand user interactions on our website. You can learn more about how Google collects and uses information by visiting their Privacy Notice.
Company/Service | Purpose(s) | Privacy Notices | Manage Settings (Opt-out) |
|---|---|---|---|
Google (DoubleClick) | Advertising, analytics | ||
X (formerly Twitter) Advertising | Advertising | ||
Facebook Audiences | Advertising | ||
Google Analytics | Analytics | Manage Google Analytics Settings | |
TikTok | Advertising, analytics | TikTok Privacy Policy | Manage TikTok Settings |
Advertising, analytics |
This version aligns with Web3 Diagnostics’ context and provides clear information about third-party services, their purposes, privacy notices, and settings for managing preferences. Let me know if there are any additional adjustments or sections you’d like to explore!
Web3 Diagnostics values your privacy and is committed to transparency in how we handle your personal information. We may share your data with third-party service providers, partners, and affiliates to facilitate the services you request, such as payment processing, lab analysis, and customer support. These parties are only permitted to use your information for the specific purposes defined in our agreements with them and are required to follow privacy practices that align with our standards.
Under certain state laws, the disclosure of your data to these third parties may be considered a "sale" or "sharing" of personal information. This typically includes sharing identifiers (like IP addresses and cookie IDs), activity data, and device data for purposes such as targeted advertising and analytics. We do not sell your health information or any other sensitive data categories.
You have the right to opt-out of the sale or sharing of your personal information. To do so, you can adjust your privacy preferences through our website or by contacting us directly. We also support the Global Privacy Control (GPC) signal, which can be enabled in certain browsers to automatically communicate your preference to opt-out of data sales.
Web3 Diagnostics collaborates with various third-party service providers, including Evexia Diagnostics, laboratories, medical providers, and payment processors like Stripe. These entities play a crucial role in delivering the services we offer, and we are committed to ensuring that your personal information is handled with the utmost care across all these partnerships.
Evexia Diagnostics serves as a primary partner for Web3 Diagnostics, acting as a data exchange hub and holding primary accounts with various laboratories that process lab tests ordered through our platform. Evexia, in conjunction with these labs, may access, store, and process your health information to fulfill lab services. Both Evexia and the associated laboratories adhere to strict data protection standards and are bound by privacy commitments similar to ours. We regularly review and audit their practices to ensure ongoing compliance with these standards.
Web3 Diagnostics also works with medical providers who may either be contracted directly through us or engaged via Evexia’s network of clinicians. These providers may have access to your health information for the purpose of reviewing and signing off on lab requisitions. These providers operate under their own Notice of Privacy Practices, which aligns with our commitment to safeguarding your data. Additionally, these medical providers are subject to HIPAA regulations and are required to handle your information with the highest level of confidentiality and security.
Stripe is our chosen payment processing vendor, managing all monetary transactions on our platform. Stripe collects and processes payment information, including credit card numbers, billing addresses, and transaction data. Although Stripe operates independently of Web3 Diagnostics, our contractual agreement mandates that they maintain strict security measures to protect your payment information.
All third-party partners are required to comply with privacy and data security obligations that match or exceed our own. This includes implementing encryption, access controls, and secure data storage methods. Web3 Diagnostics routinely audits these partners to ensure they continue to meet the necessary standards for protecting your personal information.
By maintaining these stringent oversight and compliance measures, we aim to provide you with a seamless and secure experience across all interactions with our platform.
We may use and disclose de-identified information (data that does not identify you personally) for business purposes, research, or analytics. Such information is processed in a way that removes or masks your identity, and we commit not to re-identify this data unless permitted by law.
We provide several options to control the personal information we hold about you, including how we use that data. Depending on your location, these controls and choices may be enforceable rights under applicable law.
Access, Portability, Correction, and Deletion: To access, copy, download, correct, or delete your personal information, please visit [Web3 Diagnostics Privacy Policy Page]. If you encounter issues accessing or modifying your data, you may submit a request through the contact methods provided at the end of this Privacy Policy.
Communications Preferences: You can choose whether to receive promotional communications from us via email or SMS. If you wish to opt-out of promotional messages, follow the instructions in the communication or contact us as described in the “Contacting Us” section below. Please note that this choice does not apply to certain informational communications, such as service-related notifications or surveys.
NAI Opt-Out: http://optout.networkadvertising.org
DAA Opt-Out: http://optout.aboutads.info
Other Cookie or Mobile ID Controls: Use the controls provided by your browser or mobile device to manage how your data is used for targeted advertising.
These choices are specific to the device or browser you are using. If you access our services on other devices or browsers, you will need to adjust your preferences for those systems to ensure your choices are respected.
Data Sales: Some privacy laws define "sale" broadly to include certain data disclosures. To opt-out of data "sales," you can use the Global Privacy Control setting or click on “Your Privacy Choices” at the bottom of our webpage.
Cookie Controls: Most browsers are set to accept cookies by default. You can modify your browser settings to delete or reject cookies. Be aware that doing so may affect the functionality of our website. Deleting cookies might also erase settings and preferences controlled by those cookies, requiring them to be reset.
Global Privacy Control: Some browsers and extensions support "Global Privacy Control" (GPC) or similar settings, which can signal your preference to opt-out of certain types of data processing, including data sales or targeted advertising. If we detect such a signal, we will make reasonable efforts to honor your preferences as required by law.
Do Not Track: Some browsers include a "Do Not Track" (DNT) setting that sends a signal to websites indicating that you do not wish to be tracked. However, due to the lack of a common standard, our websites do not respond to DNT signals. Instead, you may use the other tools mentioned above to control data collection and use.
Mobile Advertising ID Controls: Mobile operating systems like iOS and Android provide options to limit tracking or reset advertising IDs.
Email Web Beacons: Most email clients allow you to prevent the automatic downloading of images, which can block web beacons that track whether you open or act on email messages.
Please note that if you submit a request to exercise your rights or manage your preferences, we may decline the request under certain circumstances, such as when complying with the request would violate the law, infringe on the rights of others, or reveal confidential information. We may also decline requests that are unreasonable or where we cannot verify your identity. If your request is denied, you have the right to appeal the decision using the contact information provided at the end of this Privacy Policy.
Finally, this Privacy Policy applies to "personal information" as defined under applicable law, which is distinct from "medical information" or "protected health information." For details about our practices regarding such information, please review the Medical Groups' Notice of Privacy Practices.
We retain personal information for as long as necessary to provide our services, fulfill transactions, comply with legal obligations, resolve disputes, enforce our agreements, and support other legitimate business purposes. The retention period for different data types can vary based on several factors, including:
User Expectations or Consent: The duration for which users expect or consent to their data being retained.
Information Sensitivity: More sensitive information may have different retention requirements.
Automated Controls: Availability of tools that allow users to delete their data.
Legal or Contractual Obligations: Specific legal requirements or contractual terms that dictate how long certain types of data must be kept.
Our data retention practices ensure that personal information is not kept longer than necessary for its intended purpose.
When you conduct any transactions through our Service (e.g., purchasing lab tests), you may be asked to provide certain information, including but not limited to your credit card number and expiration date, billing address, shipping address, phone number, and email address. By submitting this information, you grant Web3 Diagnostics the irrevocable right to share this information with third-party service providers, such as payment processors (e.g., Stripe Connect), for the purpose of facilitating your transaction.
All monetary transactions on or through the Service are processed via Stripe Connect, our third-party payment processing vendor. These transactions occur through an online payment processing application provided by Stripe Connect, which securely handles your payment information. Additional information about Stripe’s privacy practices and security measures can be found on their website at https://stripe.com.
Please note that Stripe Connect operates as an independent third-party vendor. Web3 Diagnostics has a contractual relationship with Stripe Connect, but Stripe is not under our direction or control, and their relationship with Web3 Diagnostics should not be construed as one of fiduciaries, agents, or partners.
Web3 Diagnostics operates under U.S. law, and our Service is intended for use within the United States, as specified in our Terms and Conditions. Accordingly, this Privacy Policy and our data practices are governed by U.S. law.
If you are a California resident and your personal information is processed under the California Consumer Privacy Act (CCPA), you are entitled to specific rights regarding your data:
Notice at Collection: You have the right to be informed about our data collection practices, including the categories of personal and sensitive information collected, its purposes, and whether it is sold or shared. Details are provided within this Privacy Policy.
Right to Know: You may request details about the personal information we have collected about you, including how it is used, disclosed, or sold. Requests can be made by visiting [Web3 Diagnostics Privacy Policy Page] or emailing us at admin@Web3Diagnostics.com.
Rights to Request Correction or Deletion: You can request that we correct any inaccuracies or delete personal information under certain conditions. Submit requests via our Privacy Policy page or by emailing admin@Web3Diagnostics.com.
Right to Opt-Out / "Do Not Sell or Share My Personal Information": You have the right to opt-out of the "sale" or "sharing" of your personal information, as defined by the CCPA. Our practices may involve data sharing with advertising and analytics providers, which could be classified as a "sale" or "sharing." You can opt-out by visiting our Privacy Center or using a Global Privacy Control.
Right to Limit Use and Disclosure of Sensitive Personal Information: You may restrict our use of sensitive personal information for purposes beyond providing services or as otherwise permitted by law. Opt-out by visiting "Your Privacy Choices" on our website.
You can designate an authorized agent to exercise your CCPA rights on your behalf. We will require proof of authorization and may need to verify your identity directly.
We do not discriminate against individuals for exercising their rights under the CCPA. Additionally, per California's "Shine the Light" law, we do not disclose personal information to third parties for their direct marketing purposes.
Web3 Diagnostics uses reasonable security measures to protect your personal information. However, maintaining the confidentiality of your account and password is your responsibility. Please notify us immediately if you suspect unauthorized use of your account.
You may choose not to provide certain information or opt-out of non-essential communications. However, even if you opt-out of promotional messages, we may still send you service-related communications. We do not currently respond to "Do Not Track" signals but will update this Privacy Policy if that changes.
Web3 Diagnostics may update this Privacy Policy at any time. Any changes will be effective as of the "Last Updated" date, and you will be notified of material changes.
If you have any questions about this Privacy Policy, please contact us by email at admin@Web3Diagnostics.com or by regular mail at:
Web3 Business Management Services LLC
30 N Gould St Ste N
Sheridan, WY 82801
